Black Bear Inn Policy

Please be sure to read this page before booking a room.

Reservations:

We honor the full amount of any Black Bear Inn gift certificate on any stay. With other gift certificates and gift cards we honor only up to $200 per stay.

 

Reservations are confirmed with a 50% deposit; balance due upon arrival.

 

Deposit for a one night stay is 100% of lodging fee.

 

For reservations for dates more than six months in the future, the lodging fee must be paid in its entirety and is non-refundable.

 

Due to our size, we pay travel agent commissions only for guests who stay four or more nights.

 

We accept Visa and MasterCard. We no longer accept American Express.

Inn Policy:

Office hours: 10:00 am - 6:00 pm, seven days.

 

Check-in:  3:00 - 6:00 pm

 

Check-out: 11:00 am

(Call for other arrangements.)

 

California fire code limits us to two occupants per guest room (including infants).

 

The inn is not an appropriate place for children.

 

Lodge, cabins and guest rooms are solely for the use of paying guests.

 

We cannot accommodate pets, but check our links page for a local veterinarian/kennel.

 

Smoking permitted outside only.

Cancellations:

Due to our size, cancellations affect us significantly. Consequently, we adhere to a strict cancellation policy. To receive a refund, cancellations must be made more than two weeks prior to scheduled arrival date. For holidays, cancellations must be made at least six weeks prior to scheduled arrival date. This includes weather and/or other emergencies. For any cancellation there is a cancellation fee, which is the greater of 15% of the total lodging fee, or $75. For groups, please see below. No refunds will be made for departures prior to scheduled departure date. For reservations that are made more than six months prior to scheduled arrival, the lodging fee is non-refundable. For reservations that include any night from Dec 23 through Dec 31, a non-refundable deposit of 50% of the lodging total is required at the time of booking.

Group Cancellations and Reservations:

Groups are defined as four or more guests traveling together or two or more rooms traveling together.

 

A non-refundable deposit of 50 percent of the total lodging fee is due at the time of booking. The balance must be paid in full one month prior to the arrival date. There are no refunds for any group cancellations including weather and/or other emergencies. No refunds will be made for departures prior to scheduled departure date.

 

When booking for a group, please keep in mind that the lodge and cabins are solely for the use of paying guests.

Miscellaneous

Breakfast is served 8:30-9:30 am.  We always try to accommodate guests who ask to eat early, but what we are able to provide will depend on what time you'd like to eat and how many other guests we have. We do our best to accommodate all our guests. Coffee and tea are available early every day.

  

If you need anything extra like blankets, pillows. . . whatever it is, please ask us and we will make every attempt to accommodate you. We want you to be comfortable and to enjoy your stay. We are glad to help you with restaurant reservations, purchasing flowers and gift baskets, booking an in-room massage, etc and working to make your stay as enjoyable as possible.